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Online Store Policy

Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of the site agree that access to and use of the site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.

Privacy & Safety

We collect information from you when you register on the site to place an order. When ordering or registering, we may ask for your name, email address, mailing address, phone number, credit card information or other information. You may however visit our site anonymously. We may use the information we collect from you to allow us to better service you in responding to your customer requests, also to quickly process your transactions.

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders we offer the use of a secure server. All sensitive credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our data base to be only accessed as stated above.

We guarantee that we will work to protect the privacy and security of any personal information you provide to us and that your personal information will only be used as set forth in the Privacy Policy.

We will never sell, rent, lend or otherwise provide your personal information to any third party under any circumstances. We hate spam too, so rest assured we will never give your email to anyone.

Typographical Errors

In the event that an Encore Teas product is mistakenly listed at an incorrect price, Encore Teas reserves the right to refuse or cancel any order placed for a product listed at the incorrect price. Encore Teas reserves the right to refuse or cancel any order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Encore Teas shall issue a credit to your credit card account in the amount of the incorrect price.


Encore Teas may deliver a notice to you by means of email; a general notice on the site; or by other reliable methods to the address you have provided to Encore Teas.

Use of Site

Harassment in any manner or form on the site, including via email, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an Encore Teas or other licensed employee, host or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Limitation of Liabiltiy

Encore Teas shall not be held liable for any special or consequential damages that result for the use of, or the inability to use, the materials on this site or the performance of the products even if Encore Teas has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

You agree to indemnify, defend, and hold harmless Encore Teas, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.